Information you provide. When you request an estimate, we collect your name, phone number, email address, selected project type, project details, and your confirmation that we may contact you about the request. If you contact us another way, we collect the information you choose to provide.

Technical information. Our hosting and security providers may process information such as IP address, browser or device type, request timing, pages requested, and security signals needed to deliver and protect the website.

Please do not submit Social Security numbers, financial account information, medical information, precise personal documents, or other sensitive information through the estimate form.

We do not sell personal information. We do not share personal information for cross-context behavioral advertising or targeted advertising.

We share information only as reasonably necessary with service providers that support the website and communications, including Vercel for hosting and security, Resend for email delivery, and Google for receipt of estimate-request emails in Gmail. These providers process information under their own terms and data-protection commitments.

We may also disclose information when reasonably necessary to comply with law, protect rights or safety, investigate misuse, or complete a business transaction such as a merger or asset transfer.

We retain information for as long as reasonably necessary to respond to your request, manage the potential or completed project, maintain appropriate business records, resolve disputes, and meet legal obligations. Retention may vary depending on the relationship and type of record.

We use reasonable administrative and technical safeguards appropriate to the information we handle. No internet transmission or storage system can be guaranteed completely secure.

You may ask us to provide, correct, or delete personal information associated with your estimate request. You may also ask questions about how it was used. Contact us at marcusfactory@gmail.com or (512) 817-6042. We may need to verify your identity before completing a request.

You may ask us to stop contacting you about an estimate at any time. For text messages, reply STOP or tell us directly. We will not discriminate against you for making a privacy request.